Privacy policy

Information we collect

When you register or contact us, we collect the details you provide, such as your name, age or date of birth, contact details, photos, marital status, education, profession, family details, community details, partner preferences and messages. We may collect a government ID for profile review. We also keep account, membership, payment reference and support records needed to operate the service.

Our website may collect basic technical information such as IP address, browser information and cookies needed for login, security and site operation.

How we use information

• Create and manage your account and matrimonial profile.
• Review profiles, provide search and contact features, and help members find potential matches.
• Confirm membership, handle payments and refunds, and answer support requests.
• Protect the service against misuse and meet applicable legal obligations.

Website analytics

We use Microsoft Clarity to understand how visitors use our website and improve its usability. Clarity provides usage analytics, heatmaps and session replays based on interactions such as clicks, scrolling and navigation. It uses cookies and other tracking technologies to collect website usage information. Clarity applies masking to sensitive content by default.

For more information about how Microsoft collects and uses data, read the Microsoft Privacy Statement.

Who can see it

Your profile information and photos may be visible to other members through the website. Full biodata and contact details may be available to members with the required access. Please do not add information to your profile that you do not want other members to see. Government ID documents are used for review and are not intended to be shown as part of your public profile.

We may share information with service providers that help host, maintain or process payments for the site, and when required by law. We do not sell member profiles to advertisers. If online payments are enabled, payment details are handled by the payment provider; please review its privacy terms at checkout. We do not ask you to send card numbers, passwords or one-time codes to our support team.

Security and retention

We use reasonable technical and organizational measures to protect information. No website can promise absolute security. We keep information while needed to provide the service, resolve requests or disputes, and meet legal or accounting requirements. Please contact us if you believe your account has been misused.

Your choices

You can ask us to correct profile information, close your account or review a deletion request by emailing customersupport@brahminsamajvivah.com from your registered email or providing enough details to verify your account. Some records may need to be retained for legal, payment or dispute purposes. You can control optional cookies through your browser settings, although disabling essential cookies may affect login.

Contact and updates

For a privacy question or complaint, email customersupport@brahminsamajvivah.com, call +91 931-391-2098, or use our contact page. We may update this policy and post the revised date here.

Last updated: 6 October 2026.